When a new hire is filling out their paperwork, they/you may notice that a certain form is not appearing for them as expected.
A common cause for a form not appearing as expected due to the form not being enabled for your job title or location.
- Click Administration.
- Click the Forms tab.
- Click the ... button under the Actions column towards the right and click Form Activation Settings.
- Make sure that the form is enabled for the appropriate job title/location.
- Save any changes.
- If the new hire had already completed the onboarding paperwork presented to them, you need them to manually fill out their I-9 form and upload it to their electronic filing cabinet.