Complete Guide to Acknowledgements

Enabling a Required Acknowledgement will allow knowledge base documents to be presented and acknowledged by employees after completing a course.

It’s best to create the acknowledgment prior to creating the course

Adding an Acknowledgement Document

  1. If not already there, click the module navigation button and go to Knowledge Base.

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  2. You should see a list of your current knowledge base resources.

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  3. Press Add Document.

    Knowledge_Base_-_Add_-_00.png

  4. Name the document, provide a Description, then click Upload Document Note: For Spanish, a separate document will need to be created.

    Knowledge_Base_-_Add_-_01.png

  5. Press Save.

Adding Acknowledgement to Course

  1. Click the module navigation button and go to Learning Management.

    BDHR_-_Module_Navigation_-_LMS_-_00.png

  2. From the menu bar, click LMS Admin, click Courses, then click Add New Course.

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  3. Follow the steps to create the course. For additional information, you can refer to How to Add a New Course.
  4. Expand the Acknowledgement expandable dropdown at the bottom of page.

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  5. Toggle Require acknowledgment to 'Yes'. Additional fields will appear that you can fill out.

    Acknowledgement_-_Menu_-_00.png

  6. Search for the new Knowledge Base document under Search for Document.

    Acknowledgement_-_Document_-_00.png

  7. Adjust the acknowledgment fields as needed such as requiring a signature or adjusting the acknowledgment text.
  8. Press Save.

Completing an Acknowledgement

  1. After a student completes an online training, attends an instructor-led course, or completes a course that requires acknowledgment, they will see the status as ‘Incomplete (Pending Acknowledgement)’.

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  2. Click Open to go to the Acknowledgement Page.

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  3. On the page, they will see the acknowledgment document, an acknowledgment statement, and an area to provide their signature if needed.

    Acknowledgement_-_Page_-_00.png

  4. After they’ve completed this, the record for this course will be 'Completed'.
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