Configuration Information: Enable External Email Tracking

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Track email correspondence sent from the BirdDogHR ATS to candidates and employees by following the steps below.

  1. Scroll down to find the 'Enable external email tracking' toggle.
  2. Toggle option to Yes.
  3. Click Save Information at the bottom of the page.

After email tracking is enabled, emails sent to candidates and users in the system will be recorded in the corresponding Activity History area. To continue tracking the candidate or employee email response, the “reply-all” button must be used.

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