Viewing Logs Files

The Log contains program messages displayed during setup and importing. Messages with a green symbol are status updates and commands; messages with a red symbol are error messages. To view the log file:

  1. In the File menu > click Open Log.
    • Result: the messages are listed.
  2. Highlight a message to view its details in the text box below.
  3. Click Save Log to File and Open to save the log file to the workstation.
  4. Click Send Debug Log by Email to send the log file with the report.
  5. Click Pack Debug Log and Open Folder to pack (archive) the log file before opening.

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