After you have contacted us to increase your employee count or added a module, you may need to check for your new licenses to update your licenses to start adding those new employees or using the new module.
Go to
and click on within ExakTime Connect.There will be a button that you can click on to check for new licenses, "Check for New Licenses." If you are in need of additional licenses, you can refer to this article for additional steps: How to Purchase Additional Employee Licenses