Complete Guide to Installing/Updating AccountLinx/SyncLinx

 All Copies of AccountLinx/SyncLinx Must Be The Same Version

If you are installing or updating AccountLinx/SyncLinx to a newer version, you must update all other copies of AccountLinx/SyncLinx in your office to the same version to limit any delays in using the software.

The latest publicly available version is 4.7.8.20.

Starting in 4.7.7.86, AccountLinx will now automatically prompt when opening if a new version is available to help ensure the same version of AccountLinx across your organization.

AccountLinx & SyncLinx are applications we offer that allow you to import certain information from supported accounting programs and export a file or export time record information directly into supported accounting programs.

Installing/updating AccountLinx/SyncLinx can require elevated computer privileges and may require an Administrator login for your computer to proceed through the installation and setup. Please keep this in mind in the event that you need to consult with your IT professional for assistance.

Table of Contents

Updating AccountLinx/SyncLinx

Depending on the version of AccountLinx and third-party applications, you may need to refer to the specific steps provided below. Expand of the sections below for more information. 

For 4.7.7.86 and Above (Current)

Starting with AccountLinx 4.7.7.86, AccountLinx will check if there are any available updates when opening. If there is an available update, you will see a window like below to download and update AccountLinx/SyncLinx. The process of updating AccountLinx/SyncLinx is similar to the process for installing AccountLinx/SyncLinx. 

ALX - Update 4.7 - 00.png

If you choose to skip the offered version, you will not see the update prompt reappear for the offered version. When you are ready to update AccountLinx, you can go to Tools and click Check for Updates to see the "Update Available" window again.

ALX - Update 4.7 - 02.png

If you are skipping the offered version of AccountLinx, please be aware that your colleagues could update their versions of AccountLinx, requiring you to update AccountLinx as well. It is best for you and your colleagues to communicate with each other to ensure that all copies of AccountLinx are updated together or within a similar timeframe.

For 4.7.7.65 and Older

If using AccountLinx 4.7.7.65 or older, you can follow the below steps to update AccountLinx to the latest version which includes the ability to automatically check for updates when opening.

  • Download the AccountLinx updater & installer below. Run/open the installer after the download completes.
  • Follow through with the prompts at the bottom of the window.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__AccountLinx_-_001.png

  • It will begin to download and install anything necessary for AccountLinx & SyncLinx.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__AccountLinx_-_002.png

  • After the installer finishes downloading what it needs, it will begin to uninstall AccountLinx if it is an older version first. Otherwise, it will begin to install AccountLinx. Follow the prompts for the installation.

    ALX - Install Update - 00.png

  • When completed, click Finish.

    ALX - Install Update - 06.png

  • When the installation is complete, click Finish.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__AccountLinx_-_005.png

If Using Sage 100 - Versions Below 20

As this version of Sage 100 is older than their publicly available offering, it will require an older version of AccountLinx to function. As this is an older version of AccountLinx, you may encounter bugs/lack features that are have been resolved in newer versions of AccountLinx.

  • Download the AccountLinx updater & installer below. Run/open the installer after the download completes.
  • Follow through with the prompts at the bottom of the window.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__AccountLinx_-_001.png

  • It will begin to download and install anything necessary for AccountLinx & SyncLinx.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__AccountLinx_-_002.png

  • After the installer finishes downloading what it needs, it will begin to uninstall AccountLinx if it is an older version first. Otherwise, it will begin to install AccountLinx. Follow the prompts for the installation.

    ALX - Install Update - 00.png

  • When completed, click Finish.

    ALX - Install Update - 06.png

  • When the installation is complete, click Finish.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__AccountLinx_-_005.png

Installing AccountLinx/SyncLinx

You can refer to either our instruction video or use our step-by-step guide below the video.

  • Download the AccountLinx installer below. Run/open the installer after the download completes.
  • Follow through with the prompts at the bottom of the window.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__AccountLinx_-_001.png

  • It will begin to download and install anything necessary for AccountLinx & SyncLinx.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__AccountLinx_-_002.png

  • After the installer finishes downloading what it needs, it will begin to install AccountLinx. Follow the prompts for the installation.

    ALX - Install Update - 00.png

  • When the installation is completed, click Finish.

    ALX - Install Update - 06.png

  • When the installation is complete click Launch TimeSummit Utilities and proceed to the next section.
    • If this is the first time that AccountLinx has been installed for the computer, Click Launch TimeSummit Utilities and proceed to the next section.
    • If this is an update to an existing copy of AccountLinx or a reinstallation of AccountLinx, click Finish.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__AccountLinx_-_005.png

Setting Up TimeSummit Utilities

TimeSummit Utilities is used by AccountLinx and SyncLinx to connect to your ExakTime Connect account.

If you didn't use the "Launch TimeSummit Utilities" button from the previous step, you can open it from the program folders. You can expand the following section for steps to open TimeSummit Utilities.

How to Open Timesummit Utilities

After AccountLinx has been installed, TimeSummit Utilities can be found in the following folder path on your PC (assuming AccountLinx was installed with the default folder path):

C:\Program Files (x86)\ExakTime\AccountLinx
  • Go to My Computer/My PC. This can be done from your Start menu or pressing the File Explorer button from your toolbar.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__01_-_Open_File_Explorer.png

  • Go to Local Disk (C:)

    Installing_Updating_AccountLinx___SyncLinx__360001707433__02_-_Local_Disk_C.png

  • Go to Program Files (X86). If you do not see "Program Files (X86)", then click on "Program Files" instead.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__03_-_Program_Files.png

  • Go to ExakTime.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__04_-_ExakTime.png

  • Go to AccountLinx.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__05_-_AccountLinx.png

  • Look for and click TimeSummit Utilities. Once TimeSummit Utilities is open, proceed to the next step.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__06_-_TimeSummit_Utilities.png

  • When TimeSummit Utilities opens, click Database Settings to the left.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__TSUtilities_-_010.png

  • Enter the credentials unique to your company in the Server, User ID, Password, and Database fields. The fields may be pre-populated when going to the database settings. If the information in those fields is incorrect, you can remove this information.
    • If you have not received the credentials to connect to your account, you can request them by using our support request page linked here. Please be aware that you must be signed in to Support Central to request support. For more information, please refer to the following article.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__TSUtilities_-_003_edit.png

  • After the credentials have been entered, click Test Connection.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__TSUtilities_-_test_connection.png

  • You should receive a message that the connection was successful. Click OK to remove the message and then click Save next to the "Test Connection" button.
    • If you receive a message that the connection tested successfully, but your database is out of date, you can disregard the message. This will not impact your use of AccountLinx/SyncLinx.

      Installing_Updating_AccountLinx___SyncLinx__360001707433__Database_Mismatch_Message.png

    • If the connection test fails or force closes TimeSummit Utilities, put quotation marks (") around the password and try to test the connection again.

    Installing_Updating_AccountLinx___SyncLinx__360001707433__Connection_Successful_Click_OK.png

    Installing_Updating_AccountLinx___SyncLinx__360001707433__Connection_Successful_Save.png

  • When finished, you can open AccountLinx/SyncLinx.

Getting SyncLinx Ready

If this is not the first time that you have used SyncLinx on the current computer, then all you would need to do is select the appropriate third-party application.

If this is the first time that you are using SyncLinx on the computer, you may need to perform extra steps depending on the third-party application. If you are unsure of what steps to perform, feel free to contact us for additional steps/clarification at the support request page linked here. Please be aware that you must be signed in to Support Central to request support. For more information, please refer to the following article.

  • When first opening SyncLinx, go to Tools at the top and click Select Data Source....

    SLX_-_00.png

  • From the list of third-party applications, select your application. Click OK.

    SLX_-_01.png

  • If this is the first time that you are using SyncLinx on the computer, you may need to perform extra steps depending on the third-party application.

Getting AccountLinx Ready

If this is not the first time that you have used AccountLinx, then all you need to do is select the accounting/job-costing application that you are using as we store a majority of your settings in your ExakTime Connect account.

  • When first opening AccountLinx, you may see the option to "Select Exporter." Click Select Exporter.

    Select_Exporter_-_00.png

  • The "Exporter Settings" window will open. To the far right will be the button for "Select Exporter...". Click Select Exporter.

    Select_Exporter_-_01.png

  • You will see a list of compatible accounting/job-costing applications. Scroll through the list until you find yours and click OK at the bottom. Depending on the application you select, there may be an additional setup wizard.

    Select_Exporter_-_02.png

  • After selecting your exporter, click OK at the bottom of Exporter Settings.

    Select_Exporter_-_03.png

  • When you return to the main screen of AccountLinx, you should have the options for mapping entities and the Export button. You are ready to start using AccountLinx.

    Select_Exporter_-_04.png

For more information regarding the use of AccountLinx, you can refer to the following article: Exporting Time For Your Accounting Package

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