Is My Mobile Device Compatible for ExakTime Mobile?

There are a few requirements for the latest copy of ExakTime Mobile to be installed on mobile devices such as smartphones or tablets and to make use of all available features. If you or your employees are using an older mobile device with a working copy of ExakTime Mobile already installed, ExakTime Mobile may still work, but the device may not be able to get the latest updates.

Android Devices

Operating System

  • ExakTime Mobile is supported on the latest Android version and up to two previous versions.
    • Beta/unofficial versions of Android are not supported.
  • Access to Google Play Store
    • While uncommon, some Android devices will not have the Play Store (in addition to other Google apps like Maps, Gmail, etc.) loaded as the device manufacturer did not meet Google's criteria or other restrictions (such as government restrictions).

Connections

  • Cellular or WiFi connection
    • If relying on WiFi exclusively, expect a delay in information from the mobile device if it cannot maintain a consistent WiFi connection.
  • GPS for tracking the location of the device
  • Cellular data plan and GPS required for GeoTrakker
    • Cellular data may not be available on some Android tablets.
  • Bluetooth for JobClock Reader functionality

Cameras

  • Front-facing camera for FaceFront functionality
  • Rear camera for taking photos for field notes.

 ExakTime Mobile on Kindle Fire Tablets

As of June 1st, 2019, ExakTime Mobile is no longer available on the Amazon App Store and will not receive any further updates. As a result, ExakTime Mobile on Kindle Fire devices will no longer be supported. If you already have ExakTime Mobile on an Amazon Kindle Fire, it may continue to work, but it will not receive any further updates/bug fixes.

iOS Devices

Operating Systems

  • ExakTime Supported is supported with the latest iOS version and up to one previous version.
    • Beta/unofficial versions of iOS are not supported.

Connections

  • Cellular or WiFi connection
    • If relying on WiFi exclusively, expect a delay in information from the mobile device if it cannot maintain a consistent WiFi connection.
  • GPS for tracking the location of the device
  • Cellular data plan and GPS required for GeoTrakker
    • Cellular data may not be available on iPod Touch and some iPads.
  • Bluetooth for JobClock Reader functionality when collecting from JobClock/LE and Hornets with the serial number 62XXXXX.
    • iOS cannot collect from JobClock/EX and older Hornets.

Cameras

  • Front-facing camera for FaceFront functionality
  • Rear camera for taking photos for field notes.

Extra

  • The Calendar setting must be set to Gregorian
    • To make sure that your calendar is set to Gregorian, open Settings > Select General > Select Language & Region > Make sure that the Calendar is set to Gregorian.
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