How to Reset an Employee's Password

In the event that an employee cannot recall their password, you can help them out by sending them an email to set up a new password.

  • Go to Manage and click Employees.

    Manage_-_Employees.png

  • Click the pencil icon to the left of the employee that needs their password reset.

    EE_-_Main_-_Circled_Edit.png

  • Scroll down towards Security Roles until you see button to reset an employee's password and click Send Password Reset Email.

    Username_-_Username_Field_and_Password_Reset.png

  • Your employee will receive an email letting them know that they can reset their password with a link for them to create a new password.

    Username_-_Reset_Password.png

  • After the employee clicks the link, their web browser should take them to the appropriate page for them to create their new password.

    Username_-_Reset_Password_Web_Page.png

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