In the event that an employee cannot recall their password, you can help them out by resetting their password for them and sending them an email to set up a new password.
- Go to
- Click the pencil icon to the left of the employee that needs their password reset.
- Scroll down towards Security Roles until you see button to reset an employee's password and click
- Your employee will receive an email letting them know that they can reset their password with a link for them to create a new password.
- After the employee clicks the link, their web browser should take them to the appropriate page for them to create their new password.