Module Navigation

Guide to Mobile Devices of ExakTime

The Mobile Devices page allows you to review copies of ExakTime Mobile that have been associated with your ExakTime Connect account, review the latest activity of a device, and disable copies of ExakTime Mobile.

Table of Contents

Navigating to Mobile Devices

Go to Manage and click Mobile Devices.

ETC_-_Menu_-_Manage_-_06.png

Mobile_Devices__-_Full_Page_Edit.png

Approved Devices

Mobile_Devices__-_Approved_Devices_-_01.png

  • At the top of Mobile Devices will be your company setup code. This code is used when setting up ExakTime Mobile so it will sync its information with your ExakTime Connect account only. The code will change regularly so be mindful of the date when the company setup code will change. 
  • Add a Mobile Device - Send the company setup code directly to an employee via SMS.

     SMS in USA Only

    To receive an SMS message, the employee must have a valid US-based mobile phone number.
    At this time, SMS notifications are supported in the USA.

  • Refresh Approved Mobile Devices - Refresh the list of mobile devices.

Mobile_Devices__-_Approved_Devices_-_02.png

  • Nickname - Name of the device when initially set up. We recommend using the name of the employee when setting up the device.
  • Last Used By - The employee that was logged in to ExakTime Mobile when it was last used to clock in/out.
  • Type - Type of device being used: iPhone (iOS) or Android.
  • Version - Version of ExakTime Mobile based on its last check-in.
  • ID - A randomly generated unique identifier for an installation of ExakTime Mobile. Primarily used for troubleshooting.
  • Last Checked In - The last time this copy of ExakTIme Mobile <synced or last sent in a time record> 
  • Action - Disable the copy of ExakTime Mobile. Once disabled, it will allow one last transmission of records before it is disabled.

Help Identifying a Device to Disable

The Nickname and the unique ID can be used to help identify a device. If an employee had reinstalled the app and reused a nickname, you can identify a device to disable with the "last checked in" date and the unique ID as the unique ID is randomly generated with every setup. 

What if I Disable the Wrong Device?

If you had disabled the wrong device, the employee will be prompted to enter the company setup code to reconnect the device to your ExakTime Connect account. 

Disabled Devices

Mobile_Devices_-_Disabled_Devices_-_01.png

After a device has been disabled, it will appear in the bottom half of the Mobile Devices page. While the columns and information are similar to the columns listed above in the Approved Devices Section, there are two additional columns:

  • Disabled Date - When the device was disabled.
  • Disabled By - The employee that disabled the device.
Was this article helpful?
1 out of 2 found this helpful