TBD at Kickoff

Issue

Workflow with the resource configured with TBD at Kickoff is not processing properly.

Cause

Workflows with the resource TBD at Kickoff workflow will remain in limbo until a resource is selected in the workflow instance.

Resolution

Workflows that have been configured with the TBD at Kickoff resource should be launched manually. After the workflow has been launched, the resources may be selected. Please browse to the workflow menu and click on the workflow's In Process Instances. This will give you the option to select the specific resource for any steps marked with the TBD at Kickoff resource.

Please note that only employee's that have been selected as workflow resources list will be available to chose from.

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